GE Profile Opal 2.0 Nugget Ice Maker Review

The GE Profile Opal 2.0 has become a cult favorite among nugget ice enthusiasts, often compared to the ice from Sonic or Chick-fil-A. Our editorial team compared specifications, buyer feedback and key decision factors to see if this second-generation machine lives up to the hype and justifies its premium price tag.

Design and Build Quality

The Opal 2.0 features a sleek, modern design with a stainless steel finish that blends well with most kitchen appliances. It measures 17.2 x 10.5 x 15.2 inches, making it a substantial countertop presence. The front panel includes a digital display and simple buttons for power, ice size, and cleaning. The removable water reservoir is easy to fill and clean. The ice bin holds up to 3 pounds, which is enough for a few drinks but may require frequent emptying during heavy use. An optional Side Tank accessory connects to the back for continuous water supply, eliminating the need to refill the reservoir manually.

Ice Quality and Production Speed

The Opal 2.0 produces soft, chewable nugget ice that is less dense than traditional cubes, making it ideal for crushing or blending. The ice has a satisfying crunch and absorbs flavors well, enhancing cold drinks. Production speed is improved over the original, with the first batch ready in about 15 minutes and up to 24 pounds per day. However, the machine pauses periodically to freeze more water, so continuous output is not constant. The ice quality remains consistent, with few complaints about melting or clumping.

Ease of Use

Setting up the Opal 2.0 is straightforward: fill the reservoir, plug it in, and press the power button. The digital display shows remaining ice production time and alerts for cleaning. The self-cleaning cycle is a welcome addition, simplifying maintenance. The ice bin has a handy scoop and a small door for easy access. One minor drawback is that the bin is not refrigerated, so ice will melt if left for hours. The machine also has a sleep mode to reduce noise at night.

Noise Level

The Opal 2.0 is quieter than its predecessor but still produces a noticeable hum and occasional crunching as ice is ejected. In a quiet environment, it can be distracting, especially during the freezing cycle. Many users place it on a towel or mat to dampen vibrations. While not silent, the noise is generally acceptable for daytime use in a kitchen or office.

Maintenance and Cleaning

Regular cleaning is essential to prevent mineral buildup and maintain ice quality. The self-cleaning cycle uses a vinegar solution to flush the system, but manual descaling is still needed every few weeks depending on water hardness. The reservoir and ice bin are removable and dishwasher-safe. Some users find the cleaning process tedious, but it is necessary for longevity. The machine also has a replaceable water filter to reduce impurities.

Common Buyer Complaints

Despite high overall satisfaction, some common complaints include: the machine stops producing ice if the bin is not emptied regularly; the Side Tank can be expensive; and the unit may develop error codes requiring a reset. A few users report that the ice can have a slight plastic taste initially, which fades after a few cycles. The price point is the most frequent criticism, as the Opal 2.0 costs significantly more than basic ice makers.

Final Verdict

The GE Profile Opal 2.0 is the best countertop nugget ice maker for those who prioritize ice quality and are willing to invest. It excels in producing soft, chewable ice quickly and includes thoughtful features like self-cleaning. However, its high price, noise level, and maintenance requirements may not suit everyone. If you are a nugget ice lover, it is a worthy splurge. For occasional use or budget constraints, consider a more affordable alternative.